BEYOND THE EXPECTED
The RV CARE philosophy can be summed up in one word: CENTRICITY. We group together the inclusion of the RV community with our Dealer Associates and our Premier Partners to provide as much quality and relevant information about the RV lifestyle for the benefit of all. As you embark on your RV journey, be it your maiden voyage or your hundredth, hit the road confident and excited in your newfound knowledge for the long and winding and wondrous road ahead.
READY TO BEGIN YOUR RV’ING JOURNEY?
DISCOVER RV CARE
WE TRAVEL WITH YOU, TO YOUR LOCAL CAMPGROUND OR ACROSS NORTH AMERICA
The RV CARE advantages delivered in 1:22
UNCOVER OUR WHY
RVs are not serviced like your car, meaning RVers take a chance if they show up at any RV dealership and expect similar expedient service. The unfortunate, “unwritten” RV industry rule is; if a unit requires repairs while traveling, the owner should return to the original purchasing dealership for servicing, and that, when traveling, IS USUALLY A PROBLEM!
NOT WITH RV CARE! Our national network of 80+ dealerships Will Recognize You As Our Network Customer and prioritize your urgent travel repairs to get you up and on your way. Pretty important when family vacation time is planned around traveling and seeing what the great outdoors has to offer, NOT being held in limbo, or not finding a Friendly Face in a Far Away Place!
Whether an existing customer or considering the purchase or possibly renting an RV, it’s always a good idea to explore and know what’s available. We encourage the learning process and invite all to visit an RV Care dealer and DISCOVER what our network of dealers have to offer. Many of the RV Care benefits come FREE with the purchase of a new or used RV.
21-years and counting of servicing and building trust with our Canadian RVing Community is a good accomplishment, but our journey feels like it’s just begun!
DISCOVER RV CARE
DARE TO COMPARE!
DISCOVER all the benefits included with the purchase of a new or used RV from an RV Care dealer. These benefits will outperform any non-RV Care dealers offering.
DISCOVER the RV Care benefits…
When you purchase a new or pre-owned RV from an RV Care dealer, you will automatically become part of our RV Care Community. You’ll receive your Customer Care Promises card, which details our PROMISES to you.
Plus, within a couple of weeks, after your RV purchase, you’ll receive a WELCOME email from RV Care along with all the BENEFITS you receive as a new customer to our RV Care Community. THE EMAIL WILL BE YOUR CONFIRMATION THAT YOU ARE NOW REGISTERED IN OUR NORTH AMERICAN “CUSTOMER CARE PROMISES” PROGRAM.
10% discount on RV parts and accessories at any RV CARE | ROUTE 66 Network RV Parts Store*
Make every effort to diagnose problems within one service day and place your RV in an expedited service schedule.
Quickly locate parts from within our network, if servicing dealer does not have the required part in stock.
Assist you in securing transportation and accommodations when your RV is in service. ( If required ).
Make every effort possibly to secure service with a different provider if the servicing dealer is unable to perform the required repairs.
Treat you like a preferred customer at all RV CARE | ROUTE 66 RV dealerships.
VIP – Get a FIRST LOOK at our National Retail Events. We provide, insightful information, ”how to” videos, aggressive offers, contests, and an exclusive BRAND of products: RV Travelers Choice.
RV Care Loyalty Rewards – Collect 3 digital stamps and get rewarded.
We’ve Got You Covered, as you travel the highways and byways of North America
As North America’s Largest RV Dealer Network, with over 200 dealer locations, all with a “service first” customer approach, we’ve got you covered if you require urgent service as you travel the highways and byways of North America. Just present your Customer Care Promises card for validation, and then relax; you’re in safe hands!
If you prefer to stay local, or are a season camper, no problem! Use your Customer Care Promises 10% discount on Parts and Accessories at any RV CARE | ROUTE 66 parts store. You’ll get First Looks at our National Retail Event specials, and if you see something you like and buy, you can start collecting digital stamps with our RVC Loyalty Rewards program.
RV Care is proud to offer our exclusive proprietary brand of RV Traveler’s Choice products and services to provide you with RV essentials at competitive pricing and backed by our network’s national 30-day Money Back guarantee. All attractive benefits to consider when shopping for your first or next RV!
Check out our new Camping Simplified concept; Setting-Up Camp with RV Traveler’s Choice.
WE TRAVEL WITH YOU…
If you are an ADVENTURER and like exploring, you’ll never be alone when you add the RV industry’s best value Technical Support Programs on the market.
Downloading the RV Care APP, just makes perfect sense!
Whether you’re on the road or camping at your local campground, the RV Care App will help you navigate to the closest RV Care dealer in Canada or Route 66 dealer in the USA, as well as all Canadian KOA campgrounds. If you allow notifications, you’ll be first in line to see our National Retail Sales Events. We offer RV essentials, discounts, contests, and the APP is where you can collect digital stamps on our RVC Loyalty Rewards Program, plus other great stuff!
Available for both iOS and Android.
PARTS & ACCESSORIES
Your shopping journey starts with selecting a product category, then you’re off to the races!
Our objective is to SIMPLIFY the process of accessing RV essentials, either by shipping direct to your home or for pick-up at your local RV Care Dealer
OUR CENTRICTY PHILOSOPHY MEANS INCLUSION OF OUR RV CARE RVING COMMUNITY, AND SHARING WHAT THEY HAVE TO SAY
If you have a comment and/or an experience you’ve had with an RV Care dealer, please let us know. We’ll share it with our RV Care community. Share at info@RVCare.ca or on any of our platforms.
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I just wanted to take the opportunity to share with you what fantastic service we received at Vellner Leisure Products in Red Deer, Alberta.
We were in Edmonton and our furnace started making a horrible noise and then quit. With temperatures dropping to near zero overnight, we needed to get this fixed. The next day we were travelling to Calgary so I was hoping to get this fixed somewhere between Edmonton and Calgary.
At the suggestion of my home dealer I contacted Vellner Leisure Products in Red Deer. What a positive experience!
In my initial call , as soon as I said I had RV Care, they gave me a 10:00 am appointment but explained that they had limited service staff working on a Saturday. They warned me right from the start that the service might not be as fast as normal but they would try to resolve my issue.
I was greeted by friendly people right from the start. The issue was resolved on that Saturday and under warranty. It took a little longer than I believe it normally would with new unit pick ups but the service was fabulous.
I can’t say enough positive things about the way I was treated by everyone at Vellner. It was obviously Vellner’s desire to provide exceptional service and, in my case, they more than exceeded my expectations.
Thank you RV Care for giving me a place to start trying to find someone to fix the problem and especially Vellner Leisure Products for resolving my issues.
We have been travelling with our 30ft pull trailer for 2 weeks now (purchased from GNR Camping World in Winnipeg). Today on our way from Colorado to Manitoba, we were having problems with our fridge in our new 2017 Jayco. We used the RV Care app and found out we were close to RV Four Seasons on Youngfield St. We pulled up and right away Steve from Service had someone (sorry I didn't get the name but he was amazing) come out and fix our pilot light in our fridge. We were out in 20 min. No cost. So friendly! So professional!
Thank you RV Four Seasons and RV Care! We are now driving home without worry!
During a two month family tour of eight states and eight provinces, problems with our camper trailer required stops at a handful of RV places for repairs. ALL paled in comparison to Primo Sales - particularly Jamie B.!! With axle and tire problems in the maritimes, I emailed Primo as part of the RV Care network about ten days before we got to the area. Jamie was very responsive! Upon arrival, the service was the best I have experienced of any auto / RV place in memory. They properly assessed the issues, fixed them in a timely manner and to our satisfaction for very reasonable cost and went above and beyond in getting us back on the road!! Their communication, service, professionalism and especially their knowledge / expertise is first rate.
If you live in the Ottawa area, you are so fortunate to have Primo in your backyard. This is the first time I have ever felt so compelled to go online and recommend a business but the service we received really is deserving!! Thanks Primo and Jamie!